Frequently Asked Questions
🏡 Residential Cleaning
1. What does a standard residential cleaning include?
Our standard home cleaning includes dusting, vacuuming, mopping floors, disinfecting surfaces, cleaning bathrooms and kitchens, and taking out the trash. We tailor each cleaning to your specific needs.
2. Do I need to provide cleaning supplies or equipment?
No. Our team brings all necessary cleaning products and professional equipment.
3. Do I have to be home during the cleaning?
It’s up to you. Many clients prefer to give us access while they are away. Your privacy and security are always respected.
🏢 Commercial Cleaning
4. What types of commercial spaces do you clean?
We clean offices, retail stores, medical facilities, small businesses, and more. Services can be customized based on your industry.
5. Do you offer after-hours cleaning for businesses?
Yes! We can clean during or after business hours to avoid disrupting your operations.
6. Are your cleaners insured and trained for commercial environments?
Absolutely. Our team is trained, background-checked, and insured for your peace of mind.
💬 Estimates & Booking
7. How can I get a free quote?
You can easily request a free quote by booking a visit here or by calling us directly. We’ll schedule a quick visit to assess your space and give you an accurate estimate.
8. How far in advance should I book a cleaning?
We recommend booking at least 2–3 days in advance. However, we do our best to accommodate last-minute requests.
9. Do you charge for estimates or consultations?
No, our estimates are 100% free and without obligation.
📋 Payments & Policies
10. What payment methods do you accept?
We accept credit/debit cards, Zelle, and cash. Invoices for commercial clients can be customized.
11. What’s your cancellation policy?
Please notify us at least 24 hours in advance to reschedule or cancel without a fee.
12. Do you offer recurring cleaning discounts?
Yes! We offer discounts for weekly, bi-weekly, and monthly recurring services.
Still have questions?
If you didn’t find the answer you were looking for, we’re here to help, send us a message. We’d love to hear from you